News All the latest from WPCloud.ca

Happy Easter from all of us at WPCloud.ca! We hope you enjoy a wonderful long weekend surrounded by loved ones. Our data centre team will be working around the clock as usual to ensure your sites stay up and running. Please note that our support team will have reduced availability on Good Friday, April 18th, so they can spend time with family. ... Read More »

We're thrilled to unveil our new Knowledge Base, a central hub for all your WPCloud hosting questions. This is a dynamic resource, constantly evolving as we add new articles daily. Our goal is to build a rich library of information, drawing from years of experience in supporting client tickets, to provide both our clients and team with a wealth of ... Read More »

We're excited to introduce our new AI Support Bot, a helpful tool designed to enhance your support experience. This bot is powered by OpenAI's advanced technology, utilizing a private API for secure and confidential interactions. It's trained exclusively on our internal knowledge base, ensuring that the information you receive is accurate and ... Read More »

We want to share some information about our first-ever disk storage pricing adjustment since 2013 - that's 11 years of maintaining the same rates despite multiple infrastructure upgrades. Effective December 12, 2024, our 10GB storage pack rate will be adjusted from $3.50 to $5.00 per month. Our Journey and This Change: For 11 years ... Read More »

WordPress 6.7 was released on NOV. 12, 2024.  As per. our normal cautious update process, we will not be starting to update client sites to WordPress 6.7 for at least 1 month.  This allows for bugs to be reported & resolved & for plugin authors to ensure their plugins are compatible.  Please note that if you choose to update to this ... Read More »

As part of our commitment to providing you with the best service experience, we want to give you a quick reminder of our recently introduced Fair-Use Disk Space Policy. This policy helps ensure that your website operates smoothly and avoids any potential interruptions due to disk space overages. Key Points to Remember: - Stay Proactive: Use ... Read More »

THESE PLANS WILL NO LONGER BE AVAILABLE FOR PURCHASE AS OF NOV. 15, 2023. 

Here is a link to learn more about our latest Enterprise Monitoring Services - https://workdrive.wpcloud.ca/writer/published/b849y75d113e6c60b4e1583df7b0df56b7ee4

Here is our announcement - https://workdrive.wpcloud.ca/writer/published/3xzkab3fb02372e0944d6b0c3f84c99ea7947

It's very important to note that WordPress is now officially recommending that hosting providers maintain PHP 7.4 as the default PHP version for WordPress, until WordPress is out of beta for PHP 8+

    Transactional Email Service Improvement - 2022-02-22   WPCloud is very happy to announce that we are now using MailChannels to send all transactional emails within our managed WordPress hosting platform.   Vancouver, British Columbia based, MailChannels is the gold standard provider of outgoing transactional email services ... Read More »

As of FEB. 1, 2022, we have changed our EMAIL service offering, this impacts NEW & CURRENT EMAIL clients.

LINK to the EMAIL service policy.